Q & A on Why You Should Consider Using Paladin POS

Why you should consider using Paladin POS

Every day at Paladin Data Corporation, we speak to potential customers who want to know why they should purchase our software and services.  Their concerns range from the current state of the economy to their employees’ lack of expertise.  You probably share some of these concerns.  Here are our answers.

Q:  Shouldn’t I wait until the economy improves to invest in a new POS system?

A:  Paladin POS software can help grow your customer base and increase your net profits,

regardless of the state of the economy.

ü       Paladin POS will help you improve your customer service and retain customers.

ü       Automation of daily tasks will save you labor costs.

ü       Improved inventory control allows you to reduce your inventory by roughly 10-15%, avoid overstocking, and update pricing, so it will save you money.

Q:  My business is too slow right now to warrant the expense of a new POS system.

A:  It is not expensive to switch to Paladin POS, and your savings will start immediately.

ü       You do not have to buy the software, so the upfront cost is low.

ü       Our subscription plan is month to month, and you will never be asked to sign a longer

contract.

ü       Paladin POS will reduce the amount you spend on your weekly orders by 8-12%, which will help you to survive, even flourish, in a slow economy.

Q:  I am already using another POS system.  Won’t switching to Paladin POS cost me a lot of extra money?

A:  Switching to Paladin POS will save, not cost, you extra money.

ü       Paladin POS is less expensive than most other POS systems, so switching will actually lower your monthly expenses.

ü       Paladin will pay off the balance of your old lease when we install our system.

ü       The sooner you switch to Paladin POS, the sooner your business will benefit from our

powerful, highly productive, and cost-saving tools.

Q:  Isn’t switching to a new POS system too difficult and time-consuming, especially now, when I am trying to minimize labor costs?

A:  Conversion to Paladin POS is quick and easy, because we do all of the hard work for you.

ü       Paladin POS equipment is preconfigured, pretested, and ready to run.

ü       Our onsite installation and training crews allow you to close your store tonight using your old POS system, and open tomorrow morning using Paladin POS.

ü       Our data capture and conversion services will move your data to the new system.

ü       We have onsite help available for any questions or problems.

Q:  If my staff is not computer savvy, will they be able to learn the new POS system, or will I have to train or hire someone in IT?

A:  Paladin POS is user-friendly.  It doesn’t require an onsite administrator or IT personnel, so your sales people don’t have to function as computer managers.

ü       Our online training videos cover the majority of training requirements, and we have dedicated online trainers available to handle all aspects of store operation.

ü       Our software is completely self-managed and reports any problems directly to Paladin.

ü       Our remote connection ability allows us to work on the system without visiting your store.

Q:  Wouldn’t it be more cost effective for me to buy than to subscribe to new POS software? 

A:  No.  If you buy a software package and don’t like it, you are out the entire purchase price.  With Paladin POS, your only investment is the small subscription payment, so your financial risk is low, and your money stays in your bank account.

ü       A monthly subscription is an economical way to use POS software over the long-term.

ü       You receive the benefit of several million dollars worth of software development for free!

ü       The Paladin subscription plan NEVER requires a costly software upgrade.  Software updates are provided free to subscribers and are automatically loaded into your system.

ü       A newsletter is sent to you with each change, describing the new features and enhancements.

Q:  Can the Paladin POS system provide me with sufficient data security?

A:  Paladin POS meets or exceeds all current data security standards, and our automatic updating service guarantees that you are running the newest, safest POS software available.

ü       Paladin POS automatically makes multiple backups and can even place copies on other computers.

ü       Paladin POS offers near-real-time database replication to a backup server - the ultimate in data security.

ü       Paladin POS safeguards your credit card data.

Q:  Paladin POS isn’t on my supplier’s approved list, so why should I consider it? 

A:  Paladin POS is totally different from other POS experiences.  It is easy to use and intuitive, so even people who are not computer savvy can use system well.  And…

ü       Paladin Data Corporation has 28 years of experience in building POS systems, with the same owner and the same goal – to provide your business with the best possible POS experience.

ü       Unlike many other POS systems, Paladin offers installation services.

ü       Paladin POS has a long list of satisfied customers – please ask us for it.

ü       Paladin POS is subscription-based, with no upfront purchase necessary.

ü       Paladin POS can use much of your existing equipment and provides many supplies.  Paladin has been working with many hardware suppliers since 1984, longer than anyone else in the business.  In most cases we have better integration with suppliers than even our largest competitors.

Q:  What’s wrong with my current POS system?

A:  If you are not using Paladin POS, chances are…

• you have no idea how much inventory you have.
• your suggested order reports are inaccurate, so you have gone back to ordering manually.
• you are selling products at old, uncorrected prices.
• you are spending too much money on mandatory support fees.
• you have to schedule down-time to update your POS system.
• your daily backup takes hours and has to be performed at night.
• you are required to run end-of-day and end-of-month statements that generate large amounts of printed paper.
• your staff is overwhelmed by the complexity of your POS system.
• training new staff takes days or even weeks.
• your staff is spending a lot of time fixing computer glitches.
• a lot of effort and time are necessary to extract customer invoices and statements.
• your customers are suffering because of POS limitations.
• you know there are problems with your existing POS system, but you can’t quite put your finger on them. 

If any or all of these problems apply to your business, it’s time to switch to Paladin POS.  Paladin POS will save you time and money by…

·         reducing check-out time, and retaining customer account and invoice details for every transaction.

·         reducing your inventory by roughly 10-15%.

·         reducing your weekly order by 8-12%.

·         generating dynamic suggested order reports, which allow you to quickly order and receive product, and update prices.

·         making accounts receivable a snap, since all transactions are scanned into the system upfront.

·         generating end-of-month statements by pushing a single button.

·         allowing you to import and export data between Paladin and other accounting systems (depending on the import/export capabilities of your accounting package).

·         training you and your employees online via self-training videos, with additional personal training using remote access software and phone conferencing.

·         reducing your monthly support fees.

Once you begin using the Paladin POS Solution, you'll wonder how your business ever survived without it.